MEJ Support AI

Today, we’re focusing on the FAQ feature within the Support AI platform. FAQs serve as a valuable resource for users, clients, and visitors, providing them with answers to common questions and enabling them to better understand the website and its services. To create an FAQ, users can access the FAQ section and utilize the plus icon to add questions along with their respective descriptions. Once added, these FAQs will be readily available on the login screen, allowing users to access them and find solutions to common queries without needing to raise a ticket for minor issues. This overview provides insight into the functionality and benefits of the FAQ feature within Support AI.

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