THE ULTIMATE TOOL TO MANAGE YOUR SUPPORT TICKETS, AND KEEP YOUR CLIENTS HAPPY.
Your clients are happier and more likely to trust you if you answer their queries fast. Support AI SaaS makes it super easy for your clients to create tickets, and allows you to resolve them quickly and easily.
Our best partners and +11,000 customers worldwide satisfied with our services.
Manage All Customer Support Tickets From A Central Dashboard.
Keep track of all your tickets and agents with ease. Support AI’s centralized dashboard puts all clients’ tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.
Create A Fast And Simple Ticket System For Your Clients
Make it super easy for your clients to create tickets. With Support AI SaaS, your clients can open tickets in seconds. They also receive instant responses from your agents – so they can rest, assured that help is on the way.
Improve Your Customer Service Experience
Attend to your customers’ queries in record time, and gain their trust. With Support AI SaaS, multiple admins from your team can access and manage tickets. This way, your clients’ issues can be resolved quickly – from anywhere, and at any time.
Answer Your Clients’ Questions On Time.
Take Your Customer Experience To The Next Level.
Support AI SaaS is the ONLY ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.
Manage Your Support Tickets On The Go
You can manage all your support tickets and agents in one place. With a live view of all your tickets and agents in one intuitive dashboard, you'll have all the information you need to quickly resolve customer queries - without lifting a finger.
Organize & Manage Your Support Ticket System
A BETTER WAY TO MANAGE SUPPORT TICKETS AND IMPROVE CUSTOMER SATISFACTION
Support AI SaaS helps you manage your ENTIRE ticket system from start to finish. With Support AI SaaS, you and your team can organize, manage, and resolve support requests from your customers – from anywhere, at any time.
Organize, Manage, And Control All Support Tickets
Manage and control your entire support ticket system without lifting a finger. Create ticket categories, organize tickets, respond to them, and edit their status. Add multiple admins and agents, assign customer requests to them – and do so much more!
Keep Track Of Everything In One Place
and agents. View a monthly support ticket chart, get a graphical preseView all your tickets and agents at a glance. Access the statistics of all your ticketsntation of all ticket categories, and more! – in just one dashboard.
Resolve Tickets Swiftly And Effortlessly
Add multiple admins and agents to resolve your customers’ tickets quickly – even when you’re busy with other tasks. Added agents and admins can access all generated tickets and resolve them in your place.
SHOW YOUR CUSTOMERS HOW MUCH YOU CARE ABOUT THEM.
Transform your tedious support ticket system into a delightful customer
Frequently Asked Questions
Yes, Support AI can Categorize the tickets according to priority . For that we first need to implement the Categories Which we were shown in Tutorials you can Watch it MEJ Labs
Certainly! In Support AI, you can access the Webhook Settings feature under the settings menu. This allows you to configure and manage webhooks for your Support AI system.
You can indeed augment the fields and modify their dimensions within the ticket field settings, accessible through the settings menu.
The minimum and maximum time for a response to a submitted ticket may vary based on the priority of the ticket. However, in general, the response time for a ticket is within 2 hours from its submission.